Skip to main content
grasp.study
About
Explore
Pricing
Log in
Try it for free
Back to course
👋
Welcome to a Grasp lesson
Create a free account
to keep studying and create your own study path.
Freelance UI/UX: 6-Month Roadmap
·
Module 6
User Research and Empathy Mapping
1
Mastering Competitor UX Audits in Gifting/Events
Conduct a competitor UX audit in the gifting/events space using structured evaluation criteria.
2
Crafting User Interview Questions
Write a user interview discussion guide with open-ended, unbiased questions.
3
Mock Interview Practice: Active Listening & Probing
Conduct a mock user interview to practice active listening and probing techniques.
4
Analyzing User Interviews for Key Insights
Extract key user insights, quotes, and pain points from a mock interview recording.
Crafting User Personas from Interview Data
Synthesize interview data into a user persona with clear goals, frustrations, and motivations.
6
Mapping User Empathy
Create an empathy map to visualize what a user thinks, feels, says, and does.
7
Mapping the User Journey: Pain Points and Opportunities
Map a user's end-to-end journey, identifying pain points and opportunity areas.
8
From Insights to Action: Prioritizing Design Opportunities
Translate user research insights into a prioritized list of actionable design opportunities.
Previous module
UX Psychology and Behavioral Design
Next module
Information Architecture and Wireframing