Staffing, Customer Service, and Daily Operations

Define staff roles and responsibilities for a beauty mini market

Create a job description and hiring criteria for a sales associate

Design a customer service protocol for in-store interactions

Outline a training module on product knowledge for new sales associates

Outline a training module on customer service based on the store's service protocol

Establish daily opening and closing procedures, including cash handling and sales reconciliation

Create a staff scheduling system to ensure adequate coverage