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Lead B2B software transformation
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Module 12
Continuous Improvement and BAU Integration
1
Transitioning Transformation to BAU Operations
Design a transition plan for handing off transformation workstreams to BAU operations.
2
Aligning Systems for New Behaviors
Identify key organizational systems (e.g., performance management, recognition, onboarding) that must be aligned to reinforce new behaviors.
3
Designing Interventions for New Practices
Design a targeted intervention within one organizational system to embed a specific new practice.
4
Measuring Cultural Change: Leading and Lagging Indicators
Define leading and lagging indicators to measure the adoption of new cultural behaviors.
5
Establishing Ownership for Sustained Transformation
Define ownership and accountability structures for post-transformation sustainability.
6
Sustaining Transformation: Designing Continuous Improvement Cycles
Design continuous improvement cycles to sustain the transformation mindset post-program.
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