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Improve communication, build connections
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Module 10
Application: One-on-One and Small Groups
1
Practicing Conversational Skills
Integrate verbal, vocal, and nonverbal skills in low-stakes one-on-one practice conversations.
2
Building Rapport: Self-Disclosure and Active Listening
Build rapport through a balance of strategic self-disclosure and active listening.
Navigating Awkward Silences
Practice managing awkward silences by using prepared bridge phrases or topic pivots.
4
Responsive Communication: Adapting to Engagement Cues
Adjust communication in real-time based on signals of engagement or disengagement from others.
5
Joining the Flow: Seamless Entry Points in Group Conversations
Find entry points in multi-person conversations without interrupting the flow.
6
Engaging Your Audience: Eye Contact Rotation
Use eye contact rotation to include all members of a small group when speaking and listening.
Previous module
Navigating Disagreement and Pushback
Next module
Application: Building Professional Relationships