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Recommended resources
Module 2
Crafting Clear and Purposeful Emails
Module 3
Editing for Precision and Impact
Module 4
The Language of Requests and Instructions
Module 5
Acknowledging and Confirming
Module 6
Responding to Queries
Module 7
Using Diplomatic and Tactful Language
Module 8
Reporting, Summarising, and Updating
Module 9
Persuasion and Recommendation in Writing
Module 10
Drafting Board and Meeting Correspondence
Module 11
Managing Shareholder and Regulatory Communications
Module 12