Skip to main content
grasp.study
About
Explore
Pricing
Log in
Try it for free
Back to course
👋
Welcome to a Grasp lesson
Create a free account
to keep studying and create your own study path.
Become a Technical Support Analyst
·
Module 2
Inside the Machine: Computer Hardware Essentials
Inside Your Computer: Hardware Basics
Identify the main internal components of a computer and describe their basic functions (CPU, RAM, Storage, Motherboard).
2
Connecting External Peripherals
Explain the function of common external peripherals and their connection types, such as USB and HDMI.
3
Troubleshooting Power Issues: External Sources
Verify external power sources and cables for a computer that will not power on.
4
Diagnosing PSU Power Issues
Isolate a power issue to the computer's power supply unit (PSU) by testing with a known-good cable and outlet.
Previous module
Foundations: The Support Analyst Role and Customer Communication
Next module
Navigating the Digital Workspace: Windows OS