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Dynamics 365 Power Platform Certification
·
Module 8
Building with Microsoft Copilot Studio
1
Designing Chatbot Conversations
Design chatbot topics with trigger phrases, conditions, and conversation nodes.
2
Conversation State & User Information Extraction
Manage conversation state using variables and extract user information with entities.
3
Integrating Copilot Studio with Power Automate
Integrate Copilot Studio with Power Automate flows to perform backend actions.
Azure AD Authentication for Chatbots
Implement user authentication in a chatbot using Azure AD.
5
Dynamic Responses with Generative Actions
Use generative actions to create dynamic responses by connecting to data sources like websites or SharePoint.
6
Extending Copilot Studio with Plugin Actions
Extend Copilot Studio capabilities with plugin actions built from custom connectors or Power Automate flows.
7
Deploying and Testing Your Chatbot
Test, debug, and publish a chatbot to a channel like a custom website.
8
Optimizing Chatbot Performance
Monitor and analyze chatbot performance and user conversations to identify areas for improvement.
Previous module
Advanced Automation and Custom Connectors
Next module
Applying AI Builder Models