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"The SaaS UX Audit Blueprint: Reports That Sell"
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Module 8
From Audit to Retainer: Advanced Tactics
1
Legacy Tech vs. Poor Design: Untangling UX Issues
Distinguish between UX issues caused by legacy tech constraints versus poor design choices.
2
Prioritizing Recommendations by Technical Effort
Classify recommendations by technical effort to align with a client's development roadmap.
3
From Project to Retainer: The Performance Review Re-Audit
Propose a recurring 'performance review' re-audit to convert a one-off project into a retainer.
Re-engaging Past Clients for Recurring Revenue
Write a re-engagement email template to secure recurring revenue from past clients.
5
From Recommendation to Ready: Crafting Value-Driven Tickets with Acceptance Criteria
Translate a key recommendation into a development-ready ticket with clear acceptance criteria as a value-add.
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