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Accenture
Recommended resources
The freely available resources this course will direct you to.
- Requirement Gathering Techniques For A Business Analystwww.youtube.com
- Requirements Elicitation – What Questions to Askwww.youtube.com
- How the discovery phase works - Service Manualwww.gov.uk
- Learning about users and their needs - Service Manualwww.gov.uk
- Customer Journey Mapping 101www.youtube.com
- Journey Mapping: 2 Decisions to Make Before You Beginwww.youtube.com
Module 2
Design a Defensible GenAI Solution
Module 3
Build Reliably with Claude Code and Gemini
Module 4
Engineer Enterprise-Grade Retrieval
Module 5
Evaluate Retrieval and Answer Quality
Module 6
Secure the MVP and Apply Responsible AI
Module 7
Deploy and Operate on Google Cloud
Module 8