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Software, AI, and Fullstack Engineering
Recommended resources
The freely available resources this course will direct you to.
- How to Improve a Customer Support Workflow with a Process Mapwww.youtube.com
- User Stories and Acceptance Criteria EXAMPLE (Agile Story Tutorial)www.youtube.com
- Acceptance Criteria Explained [+ Examples & Tips]www.atlassian.com
- Customer Service Automation: Benefits and Exampleswww.atlassian.com
- Build high-performance RAG using just PostgreSQL (Full Tutorial)www.youtube.com
- Python AI System Design: FastAPI, RAG & MCPswww.youtube.com
Module 2
Typed FastAPI Services and PostgreSQL Persistence
Module 3
LLM Integration for Reliable Applications
Module 4
Knowledge-Base Ingestion Pipeline
Module 5
Semantic and Hybrid Retrieval with pgvector
Module 6
Grounded Answers, Citations, and Conversation Context
Module 7
Customer-Support Automation and Human Handoff
Module 8
React Interfaces for Customers and Support Agents
Module 9
Evaluation, Security, and Operational Reliability
Module 10