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Conversational Intelligence & Communication Skills
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Module 3
Foundations of Non-Verbal Communication
Confident Body Language
Project confidence and openness through upright posture and controlled body language.
The Power of Your Gaze: Building Rapport with Eye Contact
Maintain steady, appropriate eye contact to build rapport and convey sincerity.
Gesture for Impact
Use purposeful hand gestures to add emphasis and illustrate points.
Nonverbal Cues for Active Listening
Use nonverbal cues (e.g., nodding, facial expressions) to signal active listening and engagement.
5
Reading Nonverbal Cues
Identify common nonverbal cues in others that signal interest, confusion, or a desire to speak.
Congruent Communication: Blending Words and Body Language
Align your verbal message with your non-verbal signals for congruent communication.
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